DSHS Division of Child Support
“I applied for almost every single position that I saw,” said Chandan. “But there was something that I really liked about the Office Assistant position with Spokane County, she added. “I was very persistent and it paid off when I was finally offered the job.”
Now 17 years later, Chandan still enjoys going to work every day, and has no plans to change careers anytime soon.
“I really like the people that I work with,” said Chandan. “While the clientele can sometimes be difficult, it’s the people that I work with that make it all worth it.”
Because some of Chandan’s work involves customer service around child support, she has learned to deal with individuals who can be very emotional. Having been on the job for almost two decades though, Chandan has learned a thing or two about how to deal with all types of clientele.
“I asked for better training in that area,” said Chandan. “After working with a specialist, we all felt more confident and better able to handle the hostility that can be directed at us at times.”
While Chandan does spend a fair amount of time talking with clients on the phone, she also is responsible for answering emails, gathering information from the company database, and ordering supplies and publications for the office.
As a 17 year veteran employee for DSHS, Chandan has proven herself to be a valuable asset to the organization. Her longevity and consistency have stood the test of time and we wouldn’t be surprised to see Chandan continue her work with DSHS for years to come.
“I expect perfect donuts all the time, even when we have crazy weekend rushes. Heather has absolutely had no issue meeting that expectation. She impresses me daily,” said Amy.
Matt Black, a supervisor for the South Hill Village kitchen in Spokane has been working with Kyle since he first started washing dishes, 3 years ago. During that time, he has watched Kyle grow into a great cook.
Six years ago, Jason Stolz began his employment journey with Riverpark Square’s AMC theaters. As a member of the Film Crew, AMC’s entry level position, Jason had to quickly learn customer service skills as he was often greeting guests, cleaning guest areas, and assembling food orders.
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